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Frequently Asked Question!
Shipping Transit Time and COVID-19: Our in stock items have been shipping on schedule, but transit times have been delayed to some areas due to unprecedented shipping volume nationwide on top of COVID-19 challenges and labor shortages at the carriers. We recommend choosing a UPS option during checkout for the fastest delivery!
Warehouse Location: Drills-battery Inc is an American company located in Ontario , California 91769, USA. Our warehouse is not open to the public (it is a private fulfillment and service center only). Order Pickup? Sorry, due to the coronavirus outbreak, we do not allow order pickups (not even for locals). However, please keep in mind that UPS Ground shipping would arrive the next business day for all our local zip codes and for most of Wyoming and Colorado. Fast Free Shipping usually arrives in 3 – 7 working days for most states, even on the west or east coasts.
How do you ship?
BatteryNation.store offer where applicable UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air, USPS First Class Mail, USPS Parcel Select, USPS Priority Mail, and USPS Priority International Mail. We ship the same day you order, Monday-Friday (if the order is placed by 4:00 PM Mountain Time, or 6 PM Eastern; excluding holidays, backorders). Click here to see a map of where we are and just how fast our standard shipping (UPS Ground) can get your order to your door.
Stock Status and COVID-19
Some important raw materials used to make replacement batteries are in short supply worldwide. On top of this, shipping volume is at an all time high worldwide. Even after the factory finally gets the raw material and produces the product, it is taking longer than ever before to get to us due to labor shortages at the ports and congestion at every step of the way. We are working daily with our factories and supply chain members to make all backorder and special order items available to ship ASAP.
How fast is Free Shipping and how do I qualify?
Delivery/Arrival can take an estimated 3 – 10 business days for the lower 48 states (longer for non-contiguous states).Your order will get processed and shipped out just as quickly as any other shipping method we offer (though actual delivery is often faster when you select a paid shipping option). Free Shipping applies to orders placed on our website that ship within the USA (lower 48 states), no minimum!
What forms of payment do you accept?
We accepts VISA, MasterCard, Discover Card, American Express, PayPal (electronic checks via PayPal also). Purchase orders OK. Please email us at sales@batteries-company.com for PO details and approval of terms. We also accept mailed checks and money orders, but we generally do not ship your order until payment has been received in full and cleared (a check can take up to 5 banking days to clear after we deposit it before shipping the order).